配送ポリシー

At Kinderly, we aim to deliver your order quickly, safely, and with complete transparency. Please review our shipping guidelines below.

Order Processing

All orders are processed within 2-5 business days.
Orders placed on weekends or holidays are processed on the next business day.
You’ll receive a confirmation email once your order is placed, and a tracking email once your order ships.
Shipping Rates & Delivery Times

Shipping costs and delivery times depend on your location and the shipping method selected at checkout.

Domestic Shipping

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International Shipping
International Standard: 7–21 business days
International Express: 3–7 business days

Delays may occur due to customs processing, weather conditions, or peak seasonal volume.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and link to track your shipment in real time.

Shipping Restrictions

We do not ship to P.O. Boxes in some countries.
Certain items may have region-specific restrictions due to local regulations.
Undeliverable or Returned Packages

If a package is returned to us due to:

incorrect or incomplete address
refusal to accept the package
failure to pay customs fees

…the customer will be responsible for reshipping costs.